Accessibility statement for Fitzrovia Medical Centre
This accessibility statement applies to Fitzrovia – Medical Centre (fitzroviamedicalcentre.co.uk)
This website is run by Healthcare Central London. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts using browser or device settings
- zoom in up to 400% without the text spilling off the screen
- navigate most of the website using a keyboard or speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- you cannot modify the line height or spacing of text
- some alt text is missing from pictures
- buttons are not descriptive enough
Feedback and contact information
If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:
Healthcare Central London on 020 7535 8300 or hcl.corporate@nhs.net
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- 020 7387 5798
- CLCCG.Fitzroviamedicalcentre@nhs.net
We’ll consider your request and get back to you in three working days.
If you cannot view the map on our ‘contact us’ page, call or email us Contact Us – Fitzrovia (fitzroviamedicalcentre.co.uk)
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Healthcare Central London is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
The website has been tested against the Web Content Accessibility Guidelines (WCAG) [2.1 or 2.2] AA standard.
This website is partially compliant with the [Web Content Accessibility Guidelines version 2.1 AA standard or Web Content Accessibility Guidelines version 2.2 AA standard], due to [insert one of the following: ‘the non-compliances’, ‘the exemptions’ or ‘the non-compliances and exemptions’] listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.2 success criterion 1.1.1 (non-text content).
We plan to add text alternatives for all images by October 2024. When we publish new content we’ll make sure our use of images meets accessibility standards.
Some links do not have a text alternative. We plan to add text alternatives for all links by October 2024.
Some interactive elements do not meet enhanced size. We plan to fix this by October 2024.
Some headings are not structured. We plan to fix this by October of 2024.
Some text do not included in an ARIA landmark. We plan to fix this by October of 2024.
Colour contrast does not meet enhanced or minimum requirement. We plan to fix this by October of 2024.
Some text becomes clipped when resized. We plan to fix this by October of 2024.
Some line height is below minimum value. We plan to fix this by October 2024.
Disproportionate burden
Navigation and accessing information
There’s no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option).
It’s not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content.
It’s not possible for users to change text size without some of the content overlapping.
We’ve assessed the cost of fixing the issues with navigation and accessing information. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when we do a site review in December 2024.
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
Any new PDFs or Word documents we publish will meet accessibility standards.
Live video
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
Preparation of this accessibility statement
This statement was prepared on 26th July 2024. It was last reviewed on 26th July 2024
This website was last tested on 26th July 2024 against the WCAG [2.1 or 2.2] AA standard.
The test was carried out by Healthcare Central London. The most viewed pages were tested using automated testing tools by our website team.