GP online services
GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:
- book or cancel appointments online
- renew or order repeat prescriptions online
- view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results
You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices
How to sign-up
For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up
PATCHS
If you want advice from your doctor, self-help information, or have an administrative request, you can log an online request and we will aim at responding to you within 2 working days. We are very happy to offer this new way of contacting us, whenever convenient for you :
Your request will be processed by a central admin team who work across Central London practices to ensure all requests are dealt with appropriately as soon as possible. If you prefer not to share your data in this way, you can continue to call the practice during normal working hours.
The NHS App
At home or on the move, with the new NHS App you can conveniently order repeat prescriptions, view your GP medical records, set organ donation preferences, and check symptoms.
The app has been developed by the NHS and has been designed to help people get more information about their health and care – and more control of how they use NHS services. New functions and services will also be added in the coming months. Click the image below for more information.
If you experience any problems with the app, please visit the following -
· Problems with signing up to the NHS app - NHS login https://help.login.nhs.uk/
· NHS app FAQs - https://www.nhs.uk/nhs-app/nhs-app-help-and-support/
· Contact the NHS app help desk: https://www.nhs.uk/contact-us/nhs-app-contact-us/
· Problems with using the Care Information Exchange/Patients Know Best imperial.care-informationexchange@nhs.net